Introduction

Sancterra LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with EU regulations, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.
  • Transaction Information: Details of transactions you carry out through our website and the fulfillment of your orders.
  • Technical Data: IP address, browser type, time zone settings, browser plug-in types, and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use information held about you in the following ways:

  • To provide and maintain our services: Including managing your bookings and transactions.
  • To improve our services: Conducting analysis and research to improve our website and services.
  • To communicate with you: Sending administrative information, updates, and marketing communications, where permitted by law.
  • To comply with legal obligations: Ensuring compliance with applicable laws and regulations.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract: Processing necessary for the performance of a contract to which you are a party.
  • Legal obligation: Processing necessary for compliance with a legal obligation.
  • Consent: Where you have given consent to the processing of your data for specific purposes.
  • Legitimate interests: Processing necessary for the purposes of our legitimate interests, provided that such interests are not overridden by your rights and interests.

Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in accordance with applicable data protection laws, including the use of standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage. Our security measures include encryption, access controls, and secure data storage.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the following rights:

  • Access: To request access to your personal data and information about how we process it.
  • Rectification: To request correction of any inaccurate or incomplete data we hold about you.
  • Erasure: To request deletion of your personal data under certain conditions.
  • Restriction: To request restriction of processing of your personal data under certain conditions.
  • Data Portability: To request transfer of your data to another controller.
  • Objection: To object to the processing of your data under certain conditions.
  • Withdraw Consent: To withdraw your consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us at info@sancterra.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Sancterra LTD
1 Kalymnou, ‘Q MERITO’, 4th floor
Agios Nikolaos, Kamares, 6037 Larnaca, Cyprus
Phone: (+44) 736 641 8153
Email: info@sancterra.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Disclosures Required by Law

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand our users’ preferences. For more information, please see our Cookie Policy.